The service and attention were second to none. It is like a new car. I am delighted to write an endorsement for Scott and his ‘A’ team and have no hesitation in recommending Fairlight Coachworks for any type of body work repairs. The best in East Sussex. Thank you and very well done.
Great experience at Fairlight Coachworks after causing significant damage to the door and front wing of my car. Scott and his team made the car driveable while he waited for parts to arrive then booked it in and repaired in with minimal disruption to me. Communication throughout was excellent and I was really pleased with the repairs. My car looks beautiful again!
Despite being very busy, Steve came and collected my Hyundai Tucson after a DUI driver crashed into my parked car in Hove rendering it unroadworthy. Thereafter Scott and Steve kept me informed weekly.; brilliant communication assisted by a very polite and personable receptionist..
I was fully aware of the problems with the supply of spare parts but Fairlight continued to apologise for matters beyond their control. that said, I’m convinced their perseverence secured parts quicker than normal or others.
When I collected my car it had not only been repaired to showroom condition externally but was also washed and vacuumed inside.
I had another damage repair at an aproved Hyundai repairer in Brighton 18 months ago and the experience was the exact opposite to that at Fairlight.
If you get the opportunity to select your repairers, my advice is insist on Fairlight.
An excellent experience all round – thank you.
Sadly a third party damaged the rear bumper of my car whilst it was parked in a supermarket car park. I contacted Fairlight Coachworks who promptly arranged to inspect the vehicle. An estimate was prepared and forwarded directly to my Insurance Company. Within a couple of days I heard back from Scott that the estimate was approved. I was offered a choice of dates to have the work done, depending on whether or not I needed a courtesy. My car was taken in on the agreed day and returned to me on the date promised in excellent condition. Well done to Scott and his team. The most stress free repair I have done. Highly recommended.
Very professional team and great customer service. Kept me informed of progress throughout the process and provided a courtesy car whilst mine was being repaired. Excellent standard of workmanship and my car was delivered back to my home. It is refreshing these days to find a company with such a high standard of customer service. Thank You.
Many thanks to Scott and the team for repairing our Audi back to showroom condition. Excellent, friendly service from estimate to completion, cannot fault your quality workmanship. Much appreciated.
Always polite and helpful. Trust them completely
Really great service from start to finish, many thanks. Would definitely recommend.
I have just received my car back from Fairlight Coachworks replacing two new doors plus some paint work after having a no blame accident Scott and his staff kept me informed all though the process of the repairs and have done a first class job on the work carried out , more than pleased with the result
Excellent customer service, job well done and car cleaner on the inside than its been in a while! Would recommend
Very courteous staff and friendly. Excellent results. Would recommend to friends and family
I hope I don’t have to but if so would definitely use Fairlight coachwork again.
From the day they picked up my car till yesterday when I picked it up I was kept informed.
Special mention to Scott who phoned every week with updates.
There was an issue with parts being delivered but no fault of the garage at all.
I cannot praise their professionalism of this company high enough.
Fantastic job thank you Scott & also a big thankyou to the rest of the staff.
Excellent service. My car looks like new. Particularly impressed with the way I was updated by phone over progress. lovely to be shown such courtesy. Thank you.
Another great job for us – excellent quality, very efficient and extremely friendly. Job completed exactly on time and we are delighted with the result. A million thanks to Scott and team!
Very pleased with the help and advice received from all at Fairlight Coachworks. Would recommend.
Customer services was fantastic. Very polite, friendly and helpful. They have done a fantastic job on our car and we are very grateful. Definately will recommend
The service was fantastic Scott. Thank you so much. I was especially impressed that you have me a courtesy car when my insurers were being slow to respond. The work is excellent and I’ll definitely be back if I need anymore bodywork. Have already nightly recommended you!
Can I just say a huge thank you to Scott and the team for such a high standard of work that you have completed on my car. I had the ultimate disaster, crashing into the back of someone in my Hyundai Kona 64kW full electric brand new car!!! This is Hyundai’s first full electric model with a big waiting list for it, so getting parts for mine to repair the car must have been a nightmare. It basically feels like i have picked this car up, brand new, twice!! The quality of the finish is perfect, your progress communication to me was much appreciated and I am extremely grateful, thank you. I will be contacting my Hyundai Dealership to let them know. Cheers Mike
Fairlight were very efficient, kept me updated and completed the work on schedule to a high standard.
Very pleased with the repairs and very very pleased with the service made everything easy to understand. A very helpful company will highly recommend. Many thanks to scott aswell.
Quick service and excellent repairs, keep informed throughout. will use again.
Excellent service. Would highly recommend. Thank you.
Great service, kept me informed throughout the time my car was being worked on. The quality of workmanship is spot on. Thank you. Would have no hesitation to recommend to friends and family.
What can I say, a Big Thank You 👏 to Scott and the team, my car came back looking like new after being damaged, Thanks Scott for sorting the Insurance company, could not have done it without your support , Excellent service from start to finish will always recommend Fairlight Coachworks 👍
Service and workmanship excellent. Would recommend to anyone.
Hassle free service, highly recommend. Scott and Steve kept me informed thoughtout the time the car was being repaired, so nice to find a local garage / repair centre that can be relied on, will certainly use again, thank you all at fairlight coachworks
Very efficient, friendly service. They made my car repair, hassle free and easy. Quite something these days. I would definitely recommend.
I had a tiny little dent on rear passenger door caused by a careless passenger opening the door of another car, parked ajacent. The repair done by fairlight seemed a little extensive (the whole side, bar the front wing) but I was advised this was better than a smart repair and
I must say the finished job is excellent.
Thanks to Scott and his expert team may sincere thanks for their professional expertise, attention to detail not to mention the workmanship on my car, more than anything else the collection and delivery service was A1+ if you need their services look no further–Second to none …!!!!!
I was very pleased with the excellent service I was given. Also the update when it was being repaired. Thankyou very much. If I find anybody who needs body work i will put them in touch with you.
Very friendly, helpful and professional advice. Reception area clean and tidy. Great standard of work to and kept well informed of progress, highly recommended. Very good customer service, I was treated very well. Thank you.
Just had my Toyota yaris repaired after wing & bumper were damaged, from the 1st time I visited the team at fairlight were professional polite & extremely reliable from start to finish, on collecting my car was amazed at the quality of there workmanship & was pleasantly surprised to find car valeted & gleaming to the point it looked like a new car,thank you so much to all the team at fairlight I hope I won’t need to use you again but wouldn’t hesitate to if needed & would highly recommend you to friends & family.
Expensive and rigid.
Very efficient and and highly professional service. Our car looked fabulous on completion. Would recommend Fairlight Coachworks without hesitation.
Amazing body work, car looked brand new, and they always kept me up to date with the current status.
We have just had our car delivered back to us and I feel compelled to write about the excellent experience with Fairlight Motors.
From the first contact with Scott and subsequent contact with Steve, I have to say the customer service is second to none.
Professional company and competent workmanship. I was kept updated on an almost daily basis of progress and costs.
Very competitive price wise and a fantastic service from start to finish.
They even cleaned the car which was in a terrible state!
Thank you.
I have no hesitation in recommending them highly.
I will not go anywhere else from now on.
Workmanship 100% Customer Relations 100% This is the reason I am back with Fairlight for more repair work I want done on my car. In short they do what it says on the tin.
Fantastic Service from Scott and his team.Highly recommended and you can but your mind at ease as they will get the job done. Thank you Scott & Team.
Very impressed with the efficient, helpful and considerate manner of Scott and the team at Fairlight. They ensured I was kept informed at every step of the repairs process for my Mini Countryman, even making sure that the courtesy car arrangments with Enterprise were amended to make it easier for me. The whole experience of having to deal with a no fault accident (in which the perpetrator left the scene without reporting – thank goodness for our workplace CCTV) was improved by my experience with Fairlight and the first class repairs carried outswiftly. Thank you very much.
Thank you Scott. Your help and advice much appreciated. Very impressed and would recommend highly. Reception very friendly and professional.
Excellent customer, great work with high quality products.
Trusted and valued bodyshop.
Excellent customer service Much appreciated
Extremely pleased with the service I received from Fairlight Coachworks when dealing with accident damage to my Alfa Romeo 147. Brett and Scott handled all the details of my Insurance claim very efficiently and the repair work to my car was carried out to a very high standard. Very pleased with the result – Highly recommended.
Fairlight coachworks did a great job on my BMW! Had a new front bumper and wing fitted along with refurbed alloy and a new headlight. The car looks brand new again and they even refitted the aftermarket front lip I had on the damaged bumper! Couldn’t recommend these guys enough and they made it all possible in a quick turnaround. They even returned my hire car back to enterprise for me. Will be using again for future vehicle works.
Following an accident my insurance company referred me to Fairlight Coachworks. The company are extremely professional and courteous, they kept me informed every step of the way and my car was handed over to me cleaned inside and out to perfection. Thank you to Scott and Steve.
Scott and his team were so helpful and kept me informed all the way. They assessed my car and made it roadworthy as they knew there was a delay in getting parts. I was kept informed of the timescale before and during the repair work and their quotation system was compatible with the insurers so it was stress free for me to get the work improved. The team did a fantastic job. I couldn’t have asked for any better customer service or workmanship and would highly recommend Fairlight Coachworks.
Hi Scott, a huge thank you to you, Brett and the amazing guys who helped restore my car back to her beautiful self. The efficency, proffesionalism and all round good service I recieved from everyone at fairlight who made a stressful situation easy due to the speed at which my car was reapired would recommend a brilliant repair centre to anyone who needed one. Many thanks once again. Fiona whitton and George the car.
Professional and high quality repairs. Good communication and customer service. Would recommend.
Thank you fantastic work would highly recommend and will definitely recommend and will use again
Very very pleased with the work carried out. Returned to me in excellent condition, looking new. Work carried out in the specified time and for the estimated cost. Very helpful and polite staff, can think of no bad things at all, excellent many thanks.
Excellent service and repair
Very quick and efficient service Brilliant Job. Massive Bonus to be supplied a Courtesy Car. Thank you very much!!
Great service and very helpful. My car looks better than ever. I highly recommend this company. Thanks
Thank you again Scott and the team for works completed on my car.
Excellent work & reliable service again, can only recommend highly the work & professional service received, thank you Scott
Took my car to Fairlight coachworks for a second opinion as previous garage estimated my car to be a loss! The Professional yet friendly communication from start to finish gave me great peace of mind and hope that my car would return to me good as new! Where some garages will show no interest in helping or understanding the needs for customers Fairlight excel!
Fast, friendly, reliable, honest and professional throughout the whole process. This is how a garage should run!
Brilliant service! Quick, reliable, professional and friendly! Will definitely be using again, thank you!
Most helpful and competant
Many thanks for fixing my car, I’ve had a few scrapes over the years and you are the best garage I have dealt with. Fixed in 3 days, great job, many thanks.
“Excellent” Reception, Quote, Speed of work, Quality of work, Cleanliness of car, Professional attention. Many Thanks
Referred to Fairlight via my insurance company following a non-fault minor shunt into the back of my company lease vehicle. Very friendly and helpful team, kept me informed throughout the process. Arranged a courtesy car and the job was complete in under 2 days total. Even gave the car a clean inside & out and very pleased with the repairs. Would definitely recommend. Thanks
Outstanding work, very professional , courteous & efficient. Would Highly recommend. Thank you !
A very professional, first class service, from initial contact to the completion of the repair.
It is nice to be able to recommend a company you can trust during the stressful experience of undergoing a repair job on your valuable car.
Great company highly recommend!!
My car looks brand new
Best place to get your car repaired !!
Nice people who know what they are doing, put at ease straight away. They took care of everything to do with the insurance etc. They also did a great job. Brilliant job Fairlight
I would once again like to thank you and your excellent team for the superb accident repair carried out on my car especially during these challenging times.
Throughout the process I was kept informed and communication was excellent. The repairs were done very promptly and to a very high standard. Everyone of your team were polite, friendly and well informed. Your attention to hygiene, disinfection and social distancing was commendable.
Overall a stress free, efficient and impressive service, which I would highly recommend to anyone.
Also big thanks for the PPE suits they will be very useful within the Local NHS dept.
Superb quality work in a timely fashion with courtesy vehicle to use while the repair was being done. I would highly recommend their excellent service. Thank you.
Very expensive prices
High quality workmanship but high prices to go with it.
Really good repair carried out in a timely manner and kept in touch
with progress. I was very satisfied with result
PC Taylor
Really impressed by the work you did, customer service and speed – infinitely better than the last body shop our insurers Churchill lined us up with.
I took my car here to be repaired after someone crashed into the back of me at a roundabout.
The communication from the garage was great. I was informed every step of the way.
They delivered my car back to me at a time and date that suited us both.
You couldn’t even notice the car had been repaired, the colour match was perfect and my car came back cleaner than when I dropped it off.
Thank you for doing a fantastic job, I would highly recommend this garage.
Fantastic service car looks great and was repaired quickly would definitely recommend them
These guys are amazing.. Really came to my rescue when I needed a new door for my Focus. Went out of their way to make sure the work was done as quickly as possible and made sure I had a courtesy car while the work was being done so I wasn’t inconvenienced. The car looks fantastic now, top class job and top class service. Thank you so much.
Scott and his team at Fairlight have been beyond helpful and would recommend them highly.
Very friendly and efficient in dealing with the repair to my car…keeping me updated at all times.
Very Quick Turnaround Efficient and in contact always, and friendly staff. Done an excellent job considering the damage I had sustained. Very pleased, thank you very much.
Very good service And have done an excellent job thank you .
Thank you, thank you!!
You’ve done a great job on my Kia Rio.
You kept me up to date with progress and my car was delivered back to me, all clean and vacuumed.
Thank you!
Excellent advice and service, totally ruined the roof of my van and it came back as new. Thanks again
I recently found dents in my driver’s door left by an anonymous driver in a carpark!
Fairlight were recommended to me as I wanted to use a compnay that would be good and fair. and not ‘rip me off’. I was not disappointed.
From the initial phone call to end of service I was impressed by their professionalism and expertise. All staff were courteous and helpful and communicated with me throughout the job to let me know how it was progressing.
As an added bonus when I spoke to Scott Burns Manager I found out that this small business is truly committed to reducing their carbon footprint and are constantly looking for ways to improve their sutainability.
They managed to turn a frustrating experience into a very satisfactory outcome.
I can highly recommend them.
Have just used Fairlight for the second time and, once again, they have done an excellent job. An efficient, courteous and helpful team and very easy to deal with.
When I picked my car up yesterday, I was most impressed with the excellent quality of workmanship. From the reforming of the body work, to the matching and the application of the paint work, and to the final finishing. I was kept regularly informed as the work progressed, and additional items were happily included, despite how busy you are. A great achievement by a great staff.
What a fantastic company, the service is second to none. They repair accident damage to our Mitsubishi. Every step of the way they keep us informed by phone. On completion the car was immaculate both inside and out. If you are looking for a first lass company look no further
Absolutely fantastic service from Scott and Khan. Continually updated and a delight to deal with – professional throughout. Would recommend Fairlight Coachworks to anybody.
Just want to say thank you to Scott and the team for a great job, car looks as good as new. Excellent service.
a pleasure to deal with – flexible on when I could drop off and pick my car up. work was high standard and staff very friendly.
Scott and team did a fantastic job with the repairs on my car after an accident. Kept me constantly informed and did the work super promptly. Can’t thank them enough and would definitely recommend their services
Firstly may I say a big thank you to all the staff at Failight Coachworks. I am very pleased with the standard of work carried out on my 13 year old Toyota Yaris. The staff at Fairlight were friendly and very efficient when dealing with the damage to my vehicle. The vehicle has been returned to me in as good as new condition and I would recommend them to anyone.
I wish people would stop hitting my parked car but am glad that I can take it to Fairlight Coachworks! Another excellent job. A friendly, efficient and professional team. Thank you.
Very good job, done professionally, on time and as quoted. Excellent.
Wonderful service, my car was made drivable again just before Christmas.
I couldn’t thank them enough.
Fantastic job – so lovely to see my “old lady” back and looking as good as new! Once again, many thanks to Scott and his team for a job well done and with courtesy throughout.
Excellent service from start to finish.Scott and all staff very professional & easy to deal with,keeping us informed of repair work as it was being done.Courtesy car provided.End result excellent.Thank you.Would definitely recommend this company in every way.
I highly recommend this company, very high standard of customer service. I was kept informed on the progress of the work throughout the whole process. The end result was fantastic and would use this company again.
Very pleasant service. I would definitely recommend a garage in Peacehaven. Staff are very pleasant efficient and safety conscious.
Excellent service, very polite and accommodating. Kept me informed throughout work. All work completed on time.
Took my car into Fairlight Coachworks. My car was repaired to a very high standard.
They did an outstanding job, I would certainly recommend them.
Mick Rogers
A big thank you to all the staff
Great service and quck!
First class repair done to damage of front wing of vehicle, quickly completed. Provided with courtesy car, and kept informed of progress at all times. Very impressed.
Very helpful & courteous. Beautiful job thank you.
A belated thanks to the management and staff of Fairlight Coachworks for the friendly and helpful attitude towards me and my wife for a first class job they have done to my car. I would recommend them to anyone.
Very friendly and professional Sevice .
Repair and paint excellent.
Many thanks
Professional, reliable, excellent customer service from start to finish.
Extremely happy with the work carried out on my car good as new!
Thank you fairlight coachworks couldn’t recommend you enough.
Having used Fairlight for some body work on our Lexus a few years ago I decided to contact them when we wanted parking sensors fitted to our Qashqai. Their price was much better than the quote we had from the main dealer and they have done a really fine job.
Very good service and helpful. Car looks stunning after completion. Very clean and tidy. Excellent repair – Am amazed. Thankyou to everyone involved, appreciate the lifts to and from home also.
Fantastic Service. Scott and the team fitted the work in around my schedule and made everything really easy for me. They reminded me when I was due in (I always forget) and were super polite and helpful. Smoothest experience I have ever had of taking the car into the garage. BMW could learn a thing or two !
Thanks Scott and team.
D
It has taken some time to get organised to write this but better late than never…. The customer service was excellent. The work was excellent and all was carried out promptly. I have recommended Fairlight to all my friends and would always return to them in the future.
True 5* service.
Fantastic service. Professional, friendly, great communication, competitive and generally exceeded our expectations in every way.
They even cleaned my filthy car!
I will go no where else in future.
Thank you so much. Sara
I was very pleased with the bodywork carried out on my car and would definitely recommend you to other people.
Excellent repair on my L200 and completed in the time promised.
Quality body repair, all done within the time quoted
Really Helpfull , The work was done to a high standard , I would use this Company again.
Fantastic service very speedy too; they really stick to the plan well
Put my car in for damage on the front bumper caused by a third party, and the service I received from Scott and his team at Fairlight Coachworks was first class. Thank you for a fantastic job.
Work was completed quickly and to a high standard, the car even got a mini valeting that I was not expecting but was appreciated.
Communications were good from arranging pick-up to collection and other decisions during the process.
Work carried out through insurance but would definitely return as a regular customer.
Just collected my car, excellent service,cleaned all the body work like new. also they kept me up to date on the progress of when it would be ready, would, would recommend to use many thanks for your service.
I cannot recommended Fairlight Coachworks enough – not only is the work on the car immaculate, Scott kept me updated throughout and even went out of his way to advise me of the process when going through insurance which was a massive help as I was clueless. Thanks again!
It has been a delight to have Fairlight do my repairs. They kindly arranged to both pick up and return my car whilst I was away, so it all seemed effortless. Very pleasant to deal with. The car was pristine on its return. I can’t thank you enough.
Scuffed the bumper on my shiny new Toyota which really peeved me! But after a visit to fairlight coachworks for a smart repair everything’s like new again. The car was even washed making it look like I’d just picked it up from the showroom. Thanks again Scott & team. Paul C.
Thank you too Scott and team at Fairlight, they did an excellent job getting my Dacia back on the road!! Job could have cost an arm and a leg but they sourced an alternative and saved me a shed load of money! Communication was excellent and job was done quickly. So a big thank you!!!
Excellent service, very pleased with repair, would not hesitate to use again
They were fast efficient, And very polite.
An excellent job and service, so I would thoroughly recommend and use again in the future.
Many thanks for the excellent customer service and the repair on my car. Would highly recommend .
I took my care there after I was hit by another driver
The service was excellent and quick
Staff was helpful and friendly
Highly recommend
Thank you
Many thanks indeed for your reassuring, helpful and courteous service. It made a worrying incident much easier to deal with from start to finish. My car now appears to be in excellent shape. Good to have it back on the road. Thank you again.
Scott at Fairlight Coachworks was brilliant,he dealt with my insurance company and booked my car in to be repaired.Dropped off Monday picked up Friday and car my car looks perfect 👍.I would highly recommend them.
Scott and the team provided excellent service from start to finish. End result was excellent – good as new.
I loved the Kia courtesy car too. Really impressed. Quote was what I paid.
Everyone I spoke to when looking recommended Fairlight, even Kwik Fit! No one gave any other suggestions and I asked around a lot. I thoroughly recommend.
Very helpful phone call with Scott, after great difficulty dealing with my insurer via live-chat to India. Fairlight collected the car, carried out repairs and delivered it back home to fit in with my holiday.
Just wanted to say a massive thank you. I have just received my 4th vehicle back from you in 2 days and they have all been repaired and turned around in brilliant time. I am also really grateful that you are collecting vehicles on the same day I am sending the requests through. The service you are giving us is simply outstanding. Your company and your team are by far the best we have ever worked with.
Very pleased with work applied to my kia picanto car after accident very pleased with service and Scott and team very courteous
Scott kept me informed on my car’s repair and picked it up earlier than expected. Very efficient excellent service. Would not hesitate to recommend or use again
Fantastic service and very pleased with the rust repair work carried out. Looks brand new! Thank you.
The service and attention were second to none. It is like a new car. I am delighted to write an endorsement for Scott and his ‘A’ team and have no hesitation in recommending Fairlight Coachworks for any type of body work repairs. Thank you and very well done.
Once again Scott and his team have restored my car to its former glory! This company never fails to please on every front.
I cannot thank Scott and his team enough. It’s always stressful enough sorting out car repairs from an accident but nothing was too much trouble. Correspondence were replied to straight away and my car was booked in quickly and completed by the day given. I even asked for an extra bit or work to be carried out which was done straight away and did not delay me getting my car back. Thoroughly recommend for any body works required. Thanks again.
This is the first time I have used fairlight coachworks and I can truly say it was the best experience of any garage I have dealt with previously.
Scott and his colleagues were lovely, straight-talking and patient in explaining everything I needed to know.
My car looked brand new after the repairs were completed, just an amazing all round service, so I would highly recommend them to anyone.
Fantastic service and very pleased with the rust repair work carried out. Looks brand new! Thank you.
A highly professional service from initial communication to the repair of my car itself. Came out like new. The knowledge on bodywork repair and colour matching is second to none from this garage.
Hi Brett, I wanted to thank you and your team very much for the efficient and prompt way you dealt my recent work on the above car. I was kept informed and all contact was courteous. The car was returned in better than showroom condition! I would happily recommend your company to anyone. I have written to Churchill Insurance with a copy of this e-mail. Regards Margaret Wilson
Excellent service from start to finish. Great communication every step of the way….notified at every stage. Vehicle returned ahead of schedule immaculately cleaned. Would highly recommend Fairlight Coachworks
Excellent repairs to my car which was attacked by a HGV on the M23.
Great job, great customer service. Very happy with the results.
Customer service excellent. Scott was helpful and polite and kept me informed. Work completed very quickly and to a high standard. Would certainly use again but hope I won’t have to!! Would gladly recommend to others.
Took my car to Fairlight coachworks for a second opinion as previous garage estimated my car to be a loss!
The Professional yet friendly communication from start to finish gave me great peace of mind and hope that my car would return to me good as new!
Where some garages will show no interest in helping or understanding the needs for customers Fairlight excel!
Fast, friendly, reliable, honest and professional throughout the whole process. This is how a garage should run!
My Insurance Company was upset as I took my car straight to Fairlight Coachworks. Where else would anyone take their car!! It came back looking like new. Even though the damage was on the outside, the inside was like picking up a brand new car. I cannot thank the Fairlight Team enough. I took the car in, was driven home and the car was returned to home when repaired. No one else would give this superb service. The workmanship is of the highest order. The staff amazing.Thank you all so very much.
Fantastic professional service and would thoroughly recommend them for all your car repair needs.
Friendly staff with work done to a fantastic standard and completed in the timescale that was set, thanks team
Excellent workmanship and finish as usual combined with friendly customer service and a fair price.
Very Polite, Very Helpful. Excellent Job
The car came back looking like new. I can recommend this company highly. I was delighted with the work done on my car. Plus it was cleaned and hoovered what a great job. The engineers are truly brilliant.
Well Done, Excellent, what more can I say. Would thoroughly recommend to all and sundry
I was impressed with the friendly but efficient and professional way the repairs to my car were carried out from initial estimate to completion of the work. As a consequence of the pandemic some parts required were on extended delivery dates I was, however, updated on progress at regular intervals which was very welcome. Once the parts were in stock the repair was completed promptly, to a high standard and the car returned to me on the day promised. I highly recommend this business.
Very happy with the bodywork repairs completed on my car, you wouldn’t even know I had an accident.
I was kept updated while the work was being undertaken and it was completed in timely manner even though they were very busy.
Thanks
Thanks for a great job my car seems better than when it came out of the factory.
Competitive price for my repairs and very helpful staff My car looks like new Thanks
I cannot praise Scott and the team at Fairlight Coachworks enough. They really pulled out all the stops when I was badly let down by my insurance company. I needed a new door and they quoted and sourced the part in super quick time ( not easy right now!) and then fitted it in less than a day be cause they knew Auxillis were failing to provide me with a rental car as promised. They also let me have one of their courtesy cars at very short notice so I wasn’t inconvenienced. The workmanship is fantastic and my car has been returned to me looking like new. Top class service and I would highly recommend.
Thanks to Scott and the team. Very quick and professional service.
Thank you for the repair work you did on my car. The Standard of work is excellent. Many people have told me how good it is.
Second occasion I have used your service and have been very pleased with the standard. My latest visit was dealt with swiftly and efficiently and I have no complaints whatsoever.
Thank you Scott and your wonderful team for your work repairing the damage to our car to such a high standard and so quickly for us.
Your “can do” attitude is much appreciated and both the quality of the work and your customer service are truly excellent
I was very impressed with the professionalism of this company. It was completely stress free, friendly and all my questions were answered immediately. Excellent service and I would highly recommend them. Thank you Scott and your team. Much appreciated.
Great place for you to take your vehicles to and be repaired.
A really decent company, polite friendly staff with a very good attitude. I was kept informed of progress regarding the repairs and the work was completed ahead of schedule. Repairs to my vehicle have been completed to an excellent standard, my vehicle was returned in a very clean and tidy condition. I am most impressed and would definitely recommend this company without a doubt.
Many thanks, regards Dave Padwick. (West Sussex).
I’m very pleased with the work that was carried out by Scott and the rest of he’s team. Scott went above and beyond for what should of been a normal repair after a RTA but due to my insurance company being very uncooperative it took much longer and Scott did an amazing job with chasing them up for me to get my car repaired. Fantastic result and great customer service.
Fairlight we’re sooooo helpful and efficient. Unfortunately someone bumped the back of our car, we didn’t know the insurance process but they managed to give us some really useful information. They did the work so quickly and did a brilliant job, and kept us informed. Highly recommend.
Took car in Monday, given keys to courtesy car. Picked up car on Thursday, given keys immediately. No hassle, no endless form filling. Great job done on repair.
Thank you very much.
this company takes service very seriously and goes out of its way to help the customer. We contacted Fairlight about damage to a wing, the work was organised quickly and when we picked up the car the work was superb, they did a really excellent job.
would definitely recommend them
Great service from start to finish with this company. Scott provides excellent customer service from start to finish.Help with insurance claim where necessary , kept informed of progress at all times. End repair result excellent. Wouldn’t hesitate in recommending this company. Grateful thanks to all staff. 5star + rating. Superb.
Did my body work nice and quick, kept me up to date and helped me around my work hours. Overall a very friendly service. The body work has been done well and they left my car sparkling inside and out. 5 stars.
Dear Scott I am delighted with the latest work you have just completed on my car, particularly the top door trim which you kindly included at no extra cost. You tend to treat a customers car as though it were your own, and seem genuinely pleased when it looks god. I must add that your personal attention did not go un-noticed. I felt like a VIP having a new courtesy car bought to me ready to drive away and similar treatment when I came to collect mine. I mat decide to ask you to clean up the last few bits of trim after the holiday as it now looks almost like a new car.
Thanks for the great job you did on my Jaguar –
Brilliant service quick in repairing my car , great service , would definitely recommend
thanks Scott
Very professional company and work on my Audi completed to the highest standards. I would certainly recommend Fairlight Coachworks and use them again.
Excellent work would definitely recommend 👍
Thank you Scott for the great job you did on my car. Very helpful from start to finish I didnt have to worry about anything Five Stars
I couldn’t be happier with the service I received. It’s such a simple thing to do, but so many companies don’t communicate- Scot and the team kept me constantly updated with the progress of the repair to my golf R it was so nice not to have to call to chase for information. The work itself was faultless and I was provided with a decent and spotless courtesy car while I waited for the work to be completed. I am so happy I didn’t go with the first bodywork place my insurers suggested, and chose Fairlight instead. Would thoroughly recommend.
I was kept in formed by phone And using the Email tracker, And clean car ! I received excellent service well done guys and big thank.
A big thank you to you all. Excellent work, very professional from start to finish. Even dealt with my insurance company for me. I was kept informed throughout, would certainly recommend.
Very professional and friendly service.
I had someone reverse into me and took my car straight down to fairlight coachworks. They were very prompt to have a look and advise me on which steps to take next. Even when the other party’s insurance were being difficult Scott was more then happy to take the issue off my hands and get everything sorted to. It was a stress free service and kept me updated on what was happening through the process. Would highly recommend !
Thanks (yet again) to Scott and the team for the repair work on my 206 – looks just like new. They made the whole process so easy from liaising with my Insurance company to the loan of a courtesy car. Great company to use so friendly and professional. Thanks again guys.
Scuffed the bumper on my shiny new Toyota which really peeved me! But after a visit to fairlight coachworks for a smart repair everything’s like new again. The car was even washed making it look like I’d just picked it up from the showroom. Thanks again Scott & team. Paul C.
Excellent Service
Very pleased with customer service starting with scott on the phone to work completed today. will certainly recommend to friends.
Hi Scott and team, just wanted to say a huge thank you for an excellent repair on my Mitsubishi L200. Brilliant job excellent service from you and everyone involved from a speedy start to finish.
I am so impressed by the standard of work and customer service at Fairlight Coachworks. I had to have a new door fitted on my Toyota Yaris and the whole experience went very smoothly.
I was kept informed throughout the repair of the progress. The hire car was waiting for me when I dropped my car off. When I collected my car it was cleaned throughout and the repair was perfect.
I would definitely recommend Fairlight Coachworks to anyone needing repairs or servicing etc
They did an amazing job on my rare colour metallic red Porsche it looks even better than when i bought the car as they polished the whole car after repainting the rear great company Dean
Good but expensive.
Very pleasant to deal with and completely professional. Excellent work.
Very impressed, they were asked to carry out a repair a bodywork damage problem at another outlet and duly repaired my vehicle with 2 days with a professional and quality end result. Would strongly recommend.
Thank you – I’m really pleased with the repair work. An excellent, professional and courteous service given. I can thoroughly recommend Fairlight Coachworks.
Many thanks for your quick, efficient and excellent customer service. Much appreciated. Would highly recommend.
Verrry happy with the care, attention and service shown by this body shop. Smashing work (no pun intended!).
From start to finish I was treated very well by the management and staff of fairlight,the finished work was excellent and well on time.I would recommend them to anyone.
Very fast and efficient service – excellent and professional job – highly recommended
Good service, great quality work, thanks to Scott and Terry for sorting out the insurance hassles.
Exceptional service. Efficient, professional and always in contact for updates. Would thoroughly recommend.
Having had the misfortune to encounter a J walking pheasant which left me no way to avoid it, my cars front bumper was impacted. Causing the cruise control radar to be dislodged with minor splits to the bumper. Having, after the Xmas break, called our Main Dealer Service Desk and outlined the damage, we were highly recommended to contact Fairlight Coachworks, whom the dealer uses. Having reported the incident to our Insurance Company and stated we wanted the car to dealt with by Fairlight Coachworks, the process began and it all went so smoothly, I was astounded. Having made contact by email over the New Year weekend regarding repairs to my car, I received a call from Scott.
He told me that parts would be ordered when Manufactures Parts Dept. opened in New Year.
A few days later Scott rang to tell me the main items for replacement were in their workshop, he then ask if I could take my car to them the following Monday, 8th Jan. and that a courtesy car would be there for me. My car was left with them at 9.45am on Mon. and collected at 12.15pm on Friday 12th Jan. during that week Scott had left a message on our phone with update on progress. Upon collection, Scott explained that the C.C radar unit had only been dislodged without damage, so only the bumper was replaced. The car had been cleaned inside and out. What an absolute pleasure it was to deal with such fantastic family run business after our unfortunate incident. When you enter their premises, it’s like walking into a friends home, Scott and his team are so welcoming.
TOTALLY RECOMENDED for friendliness and excellent work, indistinguishable from new.
Thank you very much , very much appreciated, best regards, Cavan Brown
Had damage done to my car and insurers recommended to use Fairlight coachworks. Very happy with the work they did and how I was treated as a customer. Professional and upfront. i will be using again if I ever need any work done.
I collected my Honda Jazz from you today, and I wanted to thank you all for your excellent customer service and first class work on my car.
Amazing prompt, courteous, high-quality service. Highly recommended, my car looked better than it did before my minor accident!!!
Outstanding service. We gave them a very small job and they still gave the car a really thorough clean, even though we weren’t expecting them to.
Many thanks for the lovley job you did at repairing my very new fiesta.
It was much appreciated.
Kind Regards
Tracy
First class work, fairly priced and quick turn around. Also car was cleaned inside and out.
Thank you.
This is not the first time I have used fairlight coachworks and I can honestly say it is always a great experience.
Scott and his team are so lovely. What was a very upsetting situation they made me feel at ease completely so I was able to get on with my day to day stuff without worrying. They were patient in explaining everything I needed to know and anything i didnt understand.
My car lookes great and it was just an amazing all round service, so I would highly recommend to anyone.
Thank you again 🙂
The whole process of dealing with the team was great from start to finish – quotation/payment arrangement/booking in. The work was done to the highest standard and in double quick time. Overall a really positive experience
A first class service.A very professional job done.
Thanks Tim
Thank you for all the work you completed on my Land Rover Defender Tomb Raider. You were very good and listened to all my requests. Thank you for sorting out all the new parts and finally for painting and fitting to showroom standard. The car was ready on time, thanks.
Excellent service and a really good job. Would recommend this company
work done conveniently in a day. Cleaned car at the end appreciated
Really impressed with the excellent service and professionalism of all at fairlight. I am eternally grateful, after being unfortunate enough to be a victim of the snow and ice, my car was fixed and good as new in just a few days and ready for my drive to Portugal next week.. Well done guys.
Brilliant service , kept us informed regarding our car , quick in repairing our car , great service , would definitely recommend
Quite excellent contact with Tim, Scott, Craig and Steve – who were all involved in some way with collecting my sad, bashed Peugeot 108 and returning it to me so promptly and looking immaculate … I am extremely grateful to all at Fairlight Coachworks … many, many thanks
Wow and thankyou you Fairlight Coachworks 🙌🙌
What a very organised company and efficient work set , I was highly recommend to use fairlight by my mother in law as they have been using fairlight for many years for her mothers car , the work was completed in the set time given and was updated on everything that needed doing from Scott who seemed to understand straight away what was needed.
The team at fairlight we’re amazing, friendly and couldn’t do enough to make sure I was ok
Great work done on my van and I’m very pleased ,
5 stars ⭐️⭐️⭐️⭐️⭐️
Thank you Scott for sorting my car out. I had damage to my rear bumper. Scott did all the work contacting the insurance company and sorting all the paperwork out. All the staff I dealt with at fairlight coach works were brilliant and most of all I am so happy with the repair to my rear bumper fantastic job. If it wasn’t for scott I know the insurance company would have written my car off. Thank you again fairlight coach works regards Guy.
The experience, from start to finish, was very good indeed. No delay in booking me in for a non-insurance job. Courtesy car provided and the work was completed early with updates to keep me informed. Very happy with the end result.
Just collected my car after having 2 panels resprayed, with a non standard colour, perfect match.
Thankyou Scott much appreciated.
Just wanted to say how pleased I am with the work you have done. Scott and his team provided excellent service from start to finish with Scott keeping me informed throughout. The car was picked up and returned promptly; the inspection was thorough; the work done was to a high standard; and the car was returned in good order. In my experience garages can be quite patronising to women but this was not the case here and that was appreciated! Would definitely recommend.
Another excellent piece of work which has brought my beloved 17 year old car back to an “as new” condition and eliminated the unsightly laquer “bubbles”. Huge thanks to Scott and team for working hard through a difficult period during a period when most of us are under lockdown.
The sheer professionalism shown to us and the great kindness too, will never be forgotten. I’m no longer ashamed to display my car in public!
Thanks again Scott for your professional expertise…..
Stay safe’n’well during these uncertain times – please…..
Really excellent service from start to finish. Car was picked up as I was unable to drive and the inspection was thorough and they kept me informed throughout. Very helpful and well mannered staff. Car was returned in excellent condition with all work done to a high standard. I would definitely recommend.
Excellent service, great communication throughout the process and a very fine repair job done with care and attention to detail. Impressive.
Very pleased with work done. Would definitely recommend to other friends and family.
Very pleased with the service I have received from Fairlight Coachworks. My new-to-me car was only 6 days old when it was damaged in a car park, when parked and unoccupied – the other driver was still there and admitted liability. The insurance company (Aviva) made the whole process quick & easy and offered my a choice of 5 repairers – I chose Fairlight because they were nearest and had good reviews.
I booked the car in on line for Friday – on Monday Fairlight called to say they could fit it in sooner & I dropped it off later that day. They have kept in touch and rang me yesterday to say the car would be ready today, and rang at lunchtime today to say it could be collected at 4pm.
The repair is excellent and my car is as good as new. All the staff have been friendly, pleasant and helpful.
Highly recommended.
Excellent Customer Service and Quality Workmanship. Work finished ahead of schedule. Thank you to everyone at Fairlight. A highly recommended company.
This is my second visit and it was all I could hope for, my car was fixed to a very high standard. The work and customer service is excellent and will definitely recommend them any time.
Thank you for my repair, the work done was excellent.
Excellent service and very pleasant to deal with. I took my car to them after a minor accident which did more damage than I had thought. It was repaired and looked like new again within the expected time frame.
Would recommend
Have to say it is nice to deal with a professional company for a change!!
Just excellent service!!
The work and service on arrival to deposit the car and to collect the car was excellent. The staff were extremely helpful and polite.
I have to say both my wife and myself are very pleased with the repairs to our Land Rover Freelander. They were quick, kept us well in the picture on progress and the quality of the repair nothing short of excellent. I would have no hesitation in recommending this company or for going to them again for any repair work to our vehicles.
Very happy with the repairs and the speed that they were completed in. will use again and recommend to others.
Excellent, fast and efficient service by polite and friendly staff, went the extra mile by removing undamaged bumper trims and reusing saving a significant cost item. Car returned washed and valeted. Highly recommended.
Great service throughout, very professional and easy to talk to. They used a great accident management company that completely took all the stress away. Hopefully I don’t crash again but if I do I’ll defiantly know where to bring my car.
Thank you for looking after my car so well. Quality workmanship and excellent customer service! I highly recommend this company to anyone.
Very helpful and courteous,I didn’t,t feel as if I was being ripped off. They also kindly lent me courtesy car. Will defininately use them again.
Hi Scott and Brett, We just wanted to say thank you very much to you and the team for restoring our new baby car to her former glory! You have done a great job and we have already recommended you to our neighbour! Kind regards Adele and Bernard Mathieu
Great for body work repair
A massive thank you to Scott and his team for doing such a great job on my Suzuki Swift.
Thanks also Scott for keeping me informed on what was needed and for finishing earlier than expected. Courtesy car was great too.
Definitely would recommend
Fantastic Service, Second To None
We were very pleased with how the repair job was undertaken. It was done efficiently and quickly. I was also impressed with the communication throughout the process. In these COVID-19 times, getting hold of the right person at the Insurers, dealers and repair shop is often a difficult and stressful procedure, but Fairlight took all this on and gave me regular updates at all stages of the repair.
Top class service from these guys. Great Jeep bodywork repairs and communication.
I called Scott a couple of hours after a truck reversed into the back of my Citroen C1, smashing the back glass and causing quite a bit of other damage.
Scott contacted the company responsible for the damage and sent a quote the same day. The payment arrived the following day and parts were ordered. I had my car back the following week, repaired, clear of any broken glass and valeted!
I am so impressed by the turnaround and by Scott´s positive attitude, making it stress free for me and would like to say a huge Thank You to all involved. A Great experience and I will definitely recommend Fairlight Coachworks to friends.
On the ball, helpful, repair was excellent, no problems, thank you
Excellent service from Fairlight Coachworks. Scott was really helpful from start to finish.
My car was booked in really quickly and was ready to collect earlier than expected.
Car looks great. Would highly recommend Fairlight Coachworks for bodywork repairs
Just pick car up excellent repair..would definitely recommend Fairlight 👍
Outstanding service…extremely quick and my car looks as good as new again! Thanks guys (:
Dear Scott and Team, a huge thank you for sorting out the body work on my car following a complete bodge job from a previous garage. Right from the start when I asked you for a second option on the work that had been carried out on my car to collecting my car today the service you provided has been excellent, the workmanship is fantastic. I wish I had come to you guys in the first place.
Very impressive service, clear, direct and kept me up to date when they said they would. In addition, it was nice to dealing with named individuals who you felt you could trust. I would strongly recommend, even though it is in Peacehaven the courtesy car made this practicable.
Nice, friendly staff. Great finish on the job. Good clear communication.
An easy way of getting bodywork done.
Great repair garage. My car looks amazing.
I was recommended by a friend to use this company after needing some bodywork repairs. When the repair could not be completed in the time slot Scott telephoned me to advise me of the problem and my car was ready as promised the next day. The repair was fantastic – you would not have known that there had been any damage to my car. I was treated with the utmost respect and would thoroughly recommend this garage
Hi Scott and team – we want to thank you so much for your comprehensive attention to our damaged car. Thank you for your careful advice and detailed information about the process. We are very grateful indeed.
Excellent service very fast turn around and a quality end product. very well pleased, will use again!!!!!
I am very satisfied with the work that was done, also the staff very helpful and pleasant.
Many thanks for the speedy repair to my vehicle during my holiday, and for a very good job well done. Much appreciated.
Thank you for a very professional repair. Scott , Phil and the team I couldn’t ask for more friendly people .
Lovely work, good communication – would use again.
Hi Scott, Thanks for the excellent job you guys did on my KIA SW. Not forgetting, of course, the door to door service. Would not hesitate to recommend you to others.
Excellent service and customer care from beginning to end. Job well done.
Very fast turnaround, great service and workmanship
Highly recommend this to all my friends
First class service; thank you Scott and your colleagues.
Excellent service and high quality work. My car has been repaired on 2 occasions by Fairlight and I cannot fault them.
I would like to say a massive thank you to Scott, Brett and his team. From beginning to end the process was seamless. Scott & Brett were extremely helpful and efficient. I was extremely impressed with the end result, absolutely perfect. Thank you so much, I will definitely be recommending you to everyone! 🙂
I couldn’t be happier with the service Fairlight provided. Friendly, professional and a quicker than expected turn-around. Highly recommended.
I was very impressed with the quality of service and work from Fairlight and I wouldn’t hesitate to recommend them to anyone else.
What an unbelievable service I have received from this company..they were prompt professional and understanding would highly recommend and would definitely use again
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