Below is some feedback from of our happy customers. If you would like to leave us feedback, please click here to fill out the form at the bottom of the page.
It has taken some time to get organised to write this but better late than never…. The customer service was excellent. The work was excellent and all was carried out promptly. I have recommended Fairlight to all my friends and would always return to them in the future.
Very good service and helpful. Car looks stunning after completion. Very clean and tidy. Excellent repair – Am amazed. Thankyou to everyone involved, appreciate the lifts to and from home also.
Have just used Fairlight for the second time and, once again, they have done an excellent job. An efficient, courteous and helpful team and very easy to deal with.
Thank you fantastic work would highly recommend and will definitely recommend and will use again
Having used Fairlight for some body work on our Lexus a few years ago I decided to contact them when we wanted parking sensors fitted to our Qashqai. Their price was much better than the quote we had from the main dealer and they have done a really fine job.
I wish people would stop hitting my parked car but am glad that I can take it to Fairlight Coachworks! Another excellent job. A friendly, efficient and professional team. Thank you.
Quite excellent contact with Tim, Scott, Craig and Steve – who were all involved in some way with collecting my sad, bashed Peugeot 108 and returning it to me so promptly and looking immaculate … I am extremely grateful to all at Fairlight Coachworks … many, many thanks
Fantastic Service, Second To None
Thank you for the repair work you did on my car. The Standard of work is excellent. Many people have told me how good it is.
Quick service and excellent repairs, keep informed throughout. will use again.
Hi Scott, Thanks for the excellent job you guys did on my KIA SW. Not forgetting, of course, the door to door service. Would not hesitate to recommend you to others.
Great service throughout, very professional and easy to talk to. They used a great accident management company that completely took all the stress away. Hopefully I don’t crash again but if I do I’ll defiantly know where to bring my car.
Outstanding service…extremely quick and my car looks as good as new again! Thanks guys (:
I collected my Honda Jazz from you today, and I wanted to thank you all for your excellent customer service and first class work on my car.
I am very satisfied with the work that was done, also the staff very helpful and pleasant.
Hi Scott and team – we want to thank you so much for your comprehensive attention to our damaged car. Thank you for your careful advice and detailed information about the process. We are very grateful indeed.
A big thank you to you all. Excellent work, very professional from start to finish. Even dealt with my insurance company for me. I was kept informed throughout, would certainly recommend.
Great service and very helpful. My car looks better than ever. I highly recommend this company. Thanks
Very fast and efficient service – excellent and professional job – highly recommended
I was very impressed with the quality of service and work from Fairlight and I wouldn’t hesitate to recommend them to anyone else.
Hi Brett, I wanted to thank you and your team very much for the efficient and prompt way you dealt my recent work on the above car. I was kept informed and all contact was courteous. The car was returned in better than showroom condition! I would happily recommend your company to anyone. I have written to Churchill Insurance with a copy of this e-mail. Regards Margaret Wilson
Firstly may I say a big thank you to all the staff at Failight Coachworks. I am very pleased with the standard of work carried out on my 13 year old Toyota Yaris. The staff at Fairlight were friendly and very efficient when dealing with the damage to my vehicle. The vehicle has been returned to me in as good as new condition and I would recommend them to anyone.
An excellent job and service, so I would thoroughly recommend and use again in the future.
Excellent customer service, job well done and car cleaner on the inside than its been in a while! Would recommend
Excellent Customer Service and Quality Workmanship. Work finished ahead of schedule. Thank you to everyone at Fairlight. A highly recommended company.
Very helpful and courteous,I didn’t,t feel as if I was being ripped off. They also kindly lent me courtesy car. Will defininately use them again.
Excellent service, very pleased with repair, would not hesitate to use again
Just collected my car, excellent service,cleaned all the body work like new. also they kept me up to date on the progress of when it would be ready, would, would recommend to use many thanks for your service.
A belated thanks to the management and staff of Fairlight Coachworks for the friendly and helpful attitude towards me and my wife for a first class job they have done to my car. I would recommend them to anyone.
Very pleased with the repairs and very very pleased with the service made everything easy to understand. A very helpful company will highly recommend. Many thanks to scott aswell.
I would like to say a massive thank you to Scott, Brett and his team. From beginning to end the process was seamless. Scott & Brett were extremely helpful and efficient. I was extremely impressed with the end result, absolutely perfect. Thank you so much, I will definitely be recommending you to everyone! 🙂
“Excellent” Reception, Quote, Speed of work, Quality of work, Cleanliness of car, Professional attention. Many Thanks
Most helpful and competant
Very helpful & courteous. Beautiful job thank you.
Very good job, done professionally, on time and as quoted. Excellent.
Second occasion I have used your service and have been very pleased with the standard. My latest visit was dealt with swiftly and efficiently and I have no complaints whatsoever.
Hi Scott and Brett, We just wanted to say thank you very much to you and the team for restoring our new baby car to her former glory! You have done a great job and we have already recommended you to our neighbour! Kind regards Adele and Bernard Mathieu
Dear Scott I am delighted with the latest work you have just completed on my car, particularly the top door trim which you kindly included at no extra cost. You tend to treat a customers car as though it were your own, and seem genuinely pleased when it looks god. I must add that your personal attention did not go un-noticed. I felt like a VIP having a new courtesy car bought to me ready to drive away and similar treatment when I came to collect mine. I mat decide to ask you to clean up the last few bits of trim after the holiday as it now looks almost like a new car.
When I picked my car up yesterday, I was most impressed with the excellent quality of workmanship. From the reforming of the body work, to the matching and the application of the paint work, and to the final finishing. I was kept regularly informed as the work progressed, and additional items were happily included, despite how busy you are. A great achievement by a great staff.
Nice people who know what they are doing, put at ease straight away. They took care of everything to do with the insurance etc. They also did a great job. Brilliant job Fairlight
Customer services was fantastic. Very polite, friendly and helpful. They have done a fantastic job on our car and we are very grateful. Definately will recommend
Really Helpfull , The work was done to a high standard , I would use this Company again.
Very Polite, Very Helpful. Excellent Job
Just wanted to say a massive thank you. I have just received my 4th vehicle back from you in 2 days and they have all been repaired and turned around in brilliant time. I am also really grateful that you are collecting vehicles on the same day I am sending the requests through. The service you are giving us is simply outstanding. Your company and your team are by far the best we have ever worked with.
Excellent service and a really good job. Would recommend this company
Excellent customer service Much appreciated
Very courteous staff and friendly. Excellent results. Would recommend to friends and family
Service and workmanship excellent. Would recommend to anyone.
Very happy with the repairs and the speed that they were completed in. will use again and recommend to others.
Extremely pleased with the service I received from Fairlight Coachworks when dealing with accident damage to my Alfa Romeo 147. Brett and Scott handled all the details of my Insurance claim very efficiently and the repair work to my car was carried out to a very high standard. Very pleased with the result – Highly recommended.
Workmanship 100% Customer Relations 100% This is the reason I am back with Fairlight for more repair work I want done on my car. In short they do what it says on the tin.
Good service, great quality work, thanks to Scott and Terry for sorting out the insurance hassles.
Very friendly, helpful and professional advice. Reception area clean and tidy. Great standard of work to and kept well informed of progress, highly recommended. Very good customer service, I was treated very well. Thank you.
The work and service on arrival to deposit the car and to collect the car was excellent. The staff were extremely helpful and polite.
Excellent workmanship and finish as usual combined with friendly customer service and a fair price.
Fantastic service and very pleased with the rust repair work carried out. Looks brand new! Thank you.
Well Done, Excellent, what more can I say. Would thoroughly recommend to all and sundry
I was very pleased with the excellent service I was given. Also the update when it was being repaired. Thankyou very much. If I find anybody who needs body work i will put them in touch with you.
Excellent service and customer care from beginning to end. Job well done.
Fantastic service and very pleased with the rust repair work carried out. Looks brand new! Thank you.
Thanks (yet again) to Scott and the team for the repair work on my 206 – looks just like new. They made the whole process so easy from liaising with my Insurance company to the loan of a courtesy car. Great company to use so friendly and professional. Thanks again guys.
Hi Scott, a huge thank you to you, Brett and the amazing guys who helped restore my car back to her beautiful self. The efficency, proffesionalism and all round good service I recieved from everyone at fairlight who made a stressful situation easy due to the speed at which my car was reapired would recommend a brilliant repair centre to anyone who needed one. Many thanks once again. Fiona whitton and George the car.
Thank you for all the work you completed on my Land Rover Defender Tomb Raider. You were very good and listened to all my requests. Thank you for sorting out all the new parts and finally for painting and fitting to showroom standard. The car was ready on time, thanks.
Very very pleased with the work carried out. Returned to me in excellent condition, looking new. Work carried out in the specified time and for the estimated cost. Very helpful and polite staff, can think of no bad things at all, excellent many thanks.
Many thanks for the speedy repair to my vehicle during my holiday, and for a very good job well done. Much appreciated.
Very Quick Turnaround Efficient and in contact always, and friendly staff. Done an excellent job considering the damage I had sustained. Very pleased, thank you very much.
Excellent service very fast turn around and a quality end product. very well pleased, will use again!!!!!
Very quick and efficient service Brilliant Job. Massive Bonus to be supplied a Courtesy Car. Thank you very much!!
Really impressed with the excellent service and professionalism of all at fairlight. I am eternally grateful, after being unfortunate enough to be a victim of the snow and ice, my car was fixed and good as new in just a few days and ready for my drive to Portugal next week.. Well done guys.
Very pleased with customer service starting with scott on the phone to work completed today. will certainly recommend to friends.
Hi Scott and team, just wanted to say a huge thank you for an excellent repair on my Mitsubishi L200. Brilliant job excellent service from you and everyone involved from a speedy start to finish.
From start to finish I was treated very well by the management and staff of fairlight,the finished work was excellent and well on time.I would recommend them to anyone.
Excellent advice and service, totally ruined the roof of my van and it came back as new. Thanks again
Thank you for my repair, the work done was excellent.
Customer service excellent. Scott was helpful and polite and kept me informed. Work completed very quickly and to a high standard. Would certainly use again but hope I won’t have to!! Would gladly recommend to others.
Once again Scott and his team have restored my car to its former glory! This company never fails to please on every front.
Very impressed, they were asked to carry out a repair a bodywork damage problem at another outlet and duly repaired my vehicle with 2 days with a professional and quality end result. Would strongly recommend.
We are an approved accident repair center for...